Documentation

How to use our Products

It’s easy.

1
Open in Photoshop

Our mockups are built for Adobe Photoshop. Open one.
2
Add your Artwork

In the layer panel, you should see a layer called “Replace [Double Click Thumbnail]”. Double-clicking the thumbnail will open a new tab inside of Photoshop.
3
Drag & Drop

Simply save the smart object document and then close out of it and return to the mockup document.
4
Voila!

Your artwork should be perfectly placed.

Due to the nature of our products, we do not offer refunds for downloaded goods. However, the exceptions to this are listed below

1
Double Order

It's okay, this happens sometimes and we understand that completely. You can request a refund through a support ticket.
2
Merchandise

If for some reason your order shows up and is the wrong size, item, or just doesn't show up at all, we will happily take care of it.
3
Non-Compatible Goods

If you make a purchase from our site and are unable to use the product, please reach out immediately via support chat or ticket and we will help anyway we can to help you with your purchase. And if we are unable to fix the issue, we will refund you in full.

Request an invoice when you need one.

1
Submit a Ticket

Use the ticket support button to request an invoice via support.
2
My Account

Now you can grab an invoice whenever you need inside of your account options.
3
Email

If we are unable to help you through either of the support options above, reach out to us at support@blkmarket.co and we will be happy to help

Oops, we are still under construction here. See the 'docs' on the Inklab product page.

1
Take a look at our complete guide for Inklab and feel free to reach out if you need further assistance.

https://blkmarket-connect.snazzydocs.com/1.0/faq

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